Gain clarity, take action. Understand market and customer behavior with top economists and researchers, then zoom in on your local trends to drive informed decisions.
In-depth labs
An exclusive experience designed for Flex Partners
Unlock more opportunity, deeper insight, and greater control over your growth.
Join us for a high-impact, invite-only gathering ahead of Unlock—crafted specifically for our Flex partners. Connect directly with Zillow executives and top-performing teams, share proven strategies, and get hands-on experience with the latest innovations driving the industry forward.
This is your moment. Don't miss it.
Stay ahead and shape our industry
Be the first to explore Zillow's latest solutions, products, and technology - boost efficiency, scale your business, and unlock new growth opportunities before anyone else.
The elevated community
Surround yourself with the best. Connect with other high-performing partners, share winning strategies, and build relationships that elevate your success.
Be here and be heard
Engage in candid conversations with Zillow's top executives in an intimate setting. Get an insider look at Zillow's strategy, ask questions, and shape the future of our partnership.
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Inside the Clubhouse
Your go-to destination at the Flex Experience. Dive into hands-on product demos, connect one-on-one with fellow Flex and Zillow leaders, and build real relationships in a space designed to energize, inform, and inspire.
What's in store
Check back in here as we continue to update our agenda.
Sun. November 2
All day
Arrivals
5:00 PM – 7:00 PM
Welcome reception
Mon. November 3
8:00 AM – 9:00 AM
Breakfast
9:00 AM – 3:45 PM
Mainstage Content & Impact Sessions
4:15 PM – 5:00 PM
Zillow Excellence Awards
*more details to come
November 3-5
Extend your stay!
Join us for Unlock 2025 and buy tickets here.
Meet your speakers
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An agenda built for Flex Leaders. Designed for what's next.
Get a first look at the tools, insights, and strategies shaping the future of Flex. These sessions are built to help you move faster, lead smarter, and grow stronger—starting now.
Check back often. We’re just getting started.
Mainstage
Igniting the Future: Our Bold Vision, Your Winning Edge
Ready to win bigger, faster, smarter? Join Zillow leader Zuhairah Washington for an exclusive look at what's next for Flex and how we’re evolving the program to create even more opportunities for you. From smarter tools to sharper strategies, see how our vision is designed to help you win bigger and move faster in a changing market. This is more than a keynote—it’s your inside edge.
Turning Points: A Candid Talk on Leadership
Join Zillow SVP Zuhairah Washington and COO Jun Choo for a raw, unscripted conversation about leading at scale—from market pivots to high-stakes decisions. You’ll get a rare inside look at how Zillow’s leadership team makes bold moves and what you can take back to your own team.
Flex Your Brand: Marketing with Impact
Marketing expert Beverly Jackson shares how to make Zillow's powerful tools and vast audience work for you to supercharge your own marketing efforts. Learn practical tips, real-world examples, and ready-to-use resources to stand out and scale up immediately
First Look: Cutting-Edge Tools for Tomorrow’s Real Estate
AI and product expert Nicholas Stevens unveils new AI-powered features and fully integrated client experiences designed to speed up your pipeline and simplify every step from contact to close.
Zillow Excellence Awards 2025
It’s official. We are excited to introduce our first-ever Zillow Excellence Awards. This one-of-a-kind awards ceremony will put you and your team at the center to celebrate top partners like you. The Zillow Excellence Awards will spotlight agents and teams who are raising the bar, driving impact in their communities, and showing what’s possible through partnership and performance. So let’s close out the Flex Experience on November 3 together. All honorees must be present at the awards ceremony to win.
Nominations are open!
Now is your chance to nominate your peers, agents or yourself for select awards. Check out the categories below and submit your nominations by
September 26 to win.
Performance Awards
Selected by Zillow or Zillow Home Loans and based on program data. No nominations needed.
- Partners of the Year – Team Lead
- Closing Champion of the Year – Agent
- ZHL Partner of the Year – Team Lead
- Closing Competition Champion – Agent
Culture, Performance & Community Awards
Nominated by you. Deadline September 26.
- Team Spirit Award – Team
- Rising Star Award – Agent
- Community Impact Champion – Team Lead or Agent
Fontainebleau Las Vegas
We invite you to take advantage of our special room rate offer at $294/night + tax and resort fees.
Note: If you plan to attend Unlock, please book your hotel from November 2-6 to accommodate both events and the Unlock Closing Party.
This event is first come, first served. If you'd like to attend, we recommend registering early to avoid being waitlisted. Those on the waitlist will only be able to register if a spot becomes available.
Unlock what’s next for Flex —
and beyond
The Flex Experience delivers hands-on, peer-driven learning built for Flex partners. But don’t stop there. Stay in Vegas for Unlock — the most immersive, solution-focused event of the year.
Why both?
Flex gives you tailored strategies for your business. Unlock expands the lens with broader insights, actionable solutions, and cross-industry collaboration — all designed to keep your momentum going. Plus, don’t miss Kacey Musgraves at our legendary closing party.
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To change it, simply click and start typing. Once you've added your content, you can customize its design by using different colors,
fonts, font sizes and bullets. Just highlight the words you want to design and choose from the various options in the text editing bar.
An agenda built for Flex Leaders. Designed for what's next.
Get a first look at the tools, insights, and strategies shaping the future of Flex. These sessions are built to help you move faster, lead smarter, and grow stronger—starting now.
Check back often. We’re just getting started.
Mainstage
Igniting the Future: Our Bold Vision, Your Winning Edge
Ready to win bigger, faster, smarter? Join Zillow leader Zuhairah Washington for an exclusive look at what's next for Flex and how we’re evolving the program to create even more opportunities for you. From smarter tools to sharper strategies, see how our vision is designed to help you win bigger and move faster in a changing market. This is more than a keynote—it’s your inside edge.
Turning Points: A Candid Talk on Leadership
Join Zillow SVP Zuhairah Washington and COO Jun Choo for a raw, unscripted conversation about leading at scale—from market pivots to high-stakes decisions. You’ll get a rare inside look at how Zillow’s leadership team makes bold moves and what you can take back to your own team.
Flex Your Brand: Marketing with Impact
Marketing expert Beverly Jackson shares how to make Zillow's powerful tools and vast audience work for you to supercharge your own marketing efforts. Learn practical tips, real-world examples, and ready-to-use resources to stand out and scale up immediately
First Look: Cutting-Edge Tools for Tomorrow’s Real Estate
AI and product expert Nicholas Stevens unveils new AI-powered features and fully integrated client experiences designed to speed up your pipeline and simplify every step from contact to close.
Impact Sessions for Team Leads
Talent Magnets: Power Moves to Build Your Dream Team
Want to crack the code on expanding your team? This powerhouse panel pulls back the curtain on how top-performing leaders recruit, onboard and retain standout agents at every stage of growth. Hear from team leads as they reveal how they spot talented agents — and set them up to thrive.
Real Numbers, Real Growth: Inside the Most Productive Flex Teams
What does it really take to build a profitable, high-performing Flex team? In this tell-all session, top team leads open up about how they transformed from break-even (or worse) to consistently strong margins. We’ll dive into the actual numbers —that drive financial health and agent accountability. If you're serious about scaling smart and maximizing every dollar, this is the session you can’t afford to miss.
Flex Success: Coaching a Winning Team
What separates good teams from truly great ones? It starts with coaching. Join seasoned team leads as they share actionable tips for creating a culture of transparency, accountability and growth. From daily management styles to hands-on coaching tactics, this session delivers insights you can use right away.
Powering up with Follow Up Boss: Strategies for Next-Level Success
You might be just a few adjustments away from serious growth. Join this hands-on session to uncover practical Follow Up Boss strategies that elevate team efficiency and conversion — and hear from a team lead with first-hand tips. Whether you're newer to FUB or fine-tuning your database, this session is packed with learnings you can action on right away.
Impact Sessions for Agents
Turning Leads into Loyal Clients: Unlocking Conversion with Follow Up Boss
You’ve seen what Follow Up Boss can do — now it’s time to go deeper to maximize conversion. This is your behind-the-scenes pass to the most powerful (and often underused) features. Learn how top agents are using AI and Client Insights, smarter workflows, and real-time messaging to create unforgettable client experiences. Whether you’re new to the platform or a seasoned pro, you’ll walk away with fresh tactics and hidden hacks!
Flex Your Brand: Marketing that Moves with Zillow
Marketing expert Beverly Jackson shares how to leverage Zillow’s trusted brand to supercharge your own marketing efforts. Learn practical tips, real-world examples, and ready-to-use resources to stand out and scale up immediately.
First Look: Cutting-Edge Tools for Tomorrow’s Real Estate
AI and product expert Nicholas Stevens shares new innovations built to help you close deals faster and deliver a seamless client experience from contact to close. Be the first to see how we’re setting the standard for high-performing teams with the integrated experience.
The Agent Advantage: Your Top Questions Answered
Join us for an open conversation with Flex agents who are not just adapting to today’s market — they’re thriving in it. This panel will tackle the most pressing questions from recent months and feature real stories of breakthrough moments and measurable success. Gain practical insights and advice from both seasoned and newer agents in the program who are reaching new heights in their careers.
Zillow Excellence Awards 2025
It’s official. We are excited to introduce our first-ever Zillow Excellence Awards. This one-of-a-kind awards ceremony will put you and your team at the center to celebrate top partners like you. The Zillow Excellence Awards will spotlight agents and teams who are raising the bar, driving impact in their communities, and showing what’s possible through partnership and performance. So let’s close out the Flex Experience on November 3 together. All honorees must be present at the awards ceremony to win.
Nominations are open!
Now is your chance to nominate your peers, agents or yourself for select awards. Check out the categories below and submit your nominations by
September 26 to win.
Performance Awards
Selected by Zillow
- Partners of the Year – Team Lead
- Closing Champion of the Year – Agent
- ZHL Partner of the Year – Agent
- Closing Competition Champion – Agent
Culture, Performance & Community Awards
Nominated by you. Deadline September 26.
- Team Spirit Award – Team
- Rising Star Award – Agent
- Community Impact Champion – Team Lead or Agent
This is the text area for this paragraph.
To change it, simply click and start typing. Once you've added your content, you can customize its design by using different colors,
fonts, font sizes and bullets. Just highlight the words you want to design and choose from the various options in the text editing bar.
FAQs
General
What is the Flex Experience?
An invite-only Flex Experience made to bring together the top teams in the country to celebrate wins and work together on our partnership.
Will there be a virtual component of the Flex Experience?
No, this will be an in-person only event.
Where can I find an agenda?
The high-level agenda is located above. We will update this page with more details over the next few months.
Am I able to bring a team member?
Yes! We encourage you to bring up to 3 agents on your team to the Flex Experience. You will be able to add your team member(s) to your profile during registration and pay their registration fee.
Am I able to transfer my ticket to someone else?
No, this is an invite-only event. Invitations are non-transferable.
Registration
How do I register for the Flex Experience?
Simply click "Get tickets" above to register. Please note that in order to attend Zillow’s Flex Experience, all attendees must maintain an active real estate agent, salesperson, or brokerage license and be in good standing with the relevant regulator in your state. Vendors who are not approved sponsors are unable to attend. Zillow has the right to reject participants in its sole discretion at any time.
I just tried to register, but it appears the conference is full. How do I get on the waitlist?
If you attempt to register and the event is at capacity, please fill out the waitlist form on the website. You will be added to the waitlist on a first-come, first-served basis and will be notified if a space becomes available.
How do I update my registration?
You will find an “edit registration” button on your registration confirmation email.
What is your cancellation policy?
Attendees may cancel their registration by October 3, 2025 and a full refund will be issued. If cancellation is received on or after October 4, 2025 the registration fee will be forfeited. Please email events@zillowgroup.com to begin the cancellation process.
Hotel information
Are there special hotel rates for the Flex Experience?
Yes, we are offering a conference room rate of $294/night + tax and resort fees at Fontainebleau Las Vegas. The special rate is available until October 10 (unless our block sells out early). We recommend that you book early to take advantage of the special rate. If you are attending both the Flex Experience and Unlock, you will want to book Sunday, November 2 to Thursday, November 6.
How do I book a hotel or make changes to an existing reservation?
Following your confirmed conference registration, you will be provided a link to book a hotel reservation with Zillow’s negotiated room rate. You can modify your reservation by following your hotel confirmation email (separate from your conference registration confirmation).
Is a deposit required to guarantee a hotel reservation?
Yes, attendees must provide a credit card while booking a reservation to guarantee your room. You will see a charge on your credit card for the first night’s room and tax.
What are the hotel cancellation policies?
Attendees can cancel their hotel reservations without penalty up to 72 hours prior to their scheduled arrival. If cancellations are made after that or if the attendee does not check in on their scheduled arrival date, the attendee will be charged the first night’s rate and tax/resort fees. Any remaining nights of a no-show reservation will be canceled.
Can I book multiple rooms on my registration for myself and my colleagues?
No, each attendee is responsible for booking their own hotel accommodations when they register.
Onsite at the Flex Experience
Where do I check in for the event and pick up my badge?
The Flex Experience registration desk will be located at the Entry to our Welcome Reception at the Waterbleau Terrace on Level 2.
Will meals be provided?
The conference will include the following complimentary food and drinks for full conference attendees:
• November 2: Welcome reception with hosted dinner and drinks
• November 3: Breakfast, lunch and snacks
Will shuttle buses be provided if I stay off site?
No, there will not be shuttles to the Fontainebleau for those who stay off property.
Will there be accessibility accommodations or special services?
Yes, we want every attendee to have the best experience possible, and we are here to support those who need extra assistance. Please add your requirements during registration or email us at events@zillowgroup.com.